PRIVACY POLICY
Effective Date: Current to today's date

Branding Department respects your privacy and is committed to protecting the personal information you provide through our website, forms, advertising campaigns, and other communications.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Company or business name
Project details, service interests, and inquiry contents

Any other information you submit through contact forms, lead forms, intake forms, booking forms, or email

We may also collect certain technical and usage information automatically, such as:
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IP address
Browser type
Device type
Pages visited
Referring source
General website interaction data
Advertising and conversion data

HOW WE USE YOUR INFORMATION

We use personal information to:
Respond to inquiries and requests
Provide quotes, consultations, and services
Communicate with prospective and current clients
Understand the services you are interested in
Improve our website, services, and marketing
Measure advertising performance and lead generation
Maintain business records and internal administration
Comply with legal and regulatory obligations

LEAD FORMS AND ADVERTISING

If you submit your information through a Google ad, lead form, landing page, or similar advertising feature, we may use that information to contact you about the services you requested or related services offered by Branding Department.

We may also use information from advertising and website analytics tools to understand campaign performance, improve targeting, and better evaluate marketing effectiveness.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:Understand website traffic and behaviour
Measure conversions and campaign performance
Improve website function and user experience
Support remarketing or advertising measurement, where applicableYou may be able to control certain cookie settings through your browser or device settings.

HOW WE SHARE INFORMATION

We do not sell your personal information.We may share personal information only where reasonably necessary, including with:Website and hosting providers
CRM, email, scheduling, or form service providers
Analytics and advertising platforms
Contractors or service providers assisting with our operations
Legal, regulatory, or government authorities where required by law

These third parties are only given access to the information needed to perform their services for us, subject to applicable obligations.

CONSENT

By submitting your personal information to Branding Department, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy, subject to applicable law.You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or respond fully to your request.

RETENTION
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We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as otherwise required by law, regulation, tax, accounting, dispute, or record-keeping obligations.

SAFEGUARDS
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We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.

While we take privacy and security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

ACCESS AND CORRECTIONS
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You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete, subject to applicable legal limits.

THIRD-PARTY SERVICES AND LINKS
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Our website, forms, or communications may include links to third-party websites, platforms, or embedded services. We are not responsible for the privacy practices or content of third-party sites or services. We encourage you to review their privacy policies separately.

CHILDREN’S PRIVACY
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Our services are intended for businesses, business owners, and adults. We do not knowingly collect personal information from children.

INTERNATIONAL PROCESSING

Some of our service providers may store or process information outside your province or outside Canada. Where that occurs, personal information may be subject to the laws of the jurisdiction in which it is processed.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT US
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If you have questions about this Privacy Policy, want to access or correct your information, or wish to withdraw consent, please contact us.